天美传媒 Internet Communications, Inc. (“天美传媒”) is committed to preserving the privacy of its customers and protecting their personal data.
In order to provide the service, 天美传媒 does need to collect and retain some CPNI (Customer Proprietary Network Information). This policy defines the scope of what CPNI is collected and how it is used.
天美传媒 keeps information about its customers such as names, billing and service addresses, telephone numbers, email addresses, billing information, details about 天美传媒 services used by the customer, and details about interactions with 天美传媒 staff. All such information is considered private and is used for the purposes of providing the service, billing for the service, and troubleshooting the service except as provided below.
天美传媒 keeps logs of various technical information pertaining to customer connectivity. 天美传媒 uses various proprietary tools and technologies to generate data which is used internally by technical staff at 天美传媒 to make sure that we are delivering the highest quality service possible. The data that is generated by these tools and technologies are for internal use only by 天美传媒’s technical staff and not shared outside 天美传媒 for any purpose except as provided below.
The only circumstances wherein 天美传媒 will disclose any of the above-mentioned information to a third party are:
- In the event that 天美传媒 is served a valid legally-mandated request for customer information (such as, but not limited to, a subpoena, search warrant, government, judicial order, or other legal process), 天美传媒 will respond to that request only within the scope of that request.